The Journey


Nelson, British Columbia, is a 3 ½-hour drive north of Spokane Washington and a 4 ½ drive southeast of Kelowna, BC. // Baldface is a 10-minute flight from Nelson.

Most of our guests travel to Nelson by flying into Spokane, WA, and taking a shuttle service or renting a car at the airport. If traveling within Canada, we recommend flying to Kelowna or Cranbrook and renting a car. Due to weather cancellations during the winter months, we don’t advise flying into Castlegar (which is the closest regional airport 25 minutes from Nelson).

Spokane Car Rentals

Information on rental agencies based near Spokane International Airport.

Kootenay Gateway Shuttle

Service from Spokane International Airport to Nelson BC.  This options requires additional travel time.

*Bookings must be made 48hrs in advance. 

Ambassador Limousine Service

Service from Spokane International Airport to Nelson BC.

Ambassador Limousine Service is a long time established service in Spokane and has been driving our guests for years!

Kootenay Charters

Private bus charters for larger groups.

Spokane Airport Express Shuttle

Private driving service for smaller groups (up to 6 passengers).


If you are coming from the United States you will need to cross the border. There are 2 border crossings to choose from: Nelway is open from 8am to 4pm and the Patterson crossing is open 24 hours/day.

When you cross the border into Canada, you will need your passport. Immigration officers will inquire about your personal history, the purpose of your visit, and what you are bringing across the border. Among other things, alcohol, tobacco, prescription drugs and large amounts of cash are all subject to import limitations — excess quantities may be taxed. You are not allowed to import fresh fruits and meats, firearms, or mace.

They may search your vehicle, so please pack carefully. Border officials may deny you entry to Canada based on previous convictions. Baldface does not issue refunds or provide trip credits to registered guests who are unable gain entry to Canada.

If you have been convicted of Driving Under the Influence, it is considered a criminal offence and you could be denied entry. Please contact the border you will be crossing before your arrival if you are unsure.



Within Canada 1-800-461-9999
Outside Canada 1-204-983-3500


Location: Between Metaline Falls, WA and Salmo, BC.
Hours: US and Canadian customs open 8am – 4pm


Location: Between Northport, WA and Rossland, BC.
Hours: Canadian and US customs open 24 hours a day


We’re happy to provide you with the signature Jamie Lynn garbage bag to travel to-and-from the lodge, but if you prefer your own luggage, please pack in a soft-sided bag (no wheels) and keep it under 50 pounds. There are no board bags allowed in the helicopter so it’s easiest if your personal items are packed elsewhere and we’ll hang onto your board bags until you get back down to town. Oh, and our wine list has got you covered so no need to risk packing that Châteauneuf-du-Pape.


Nelson is one of the hippest towns in BC and has been rated Canada’s #1 small-town arts community — overflowing with boutiques, galleries, and great restaurants. Be sure to hit our local mountain, Whitewater Ski Resort, an easy 20-minute drive from town. Visit Kootenay Lake Travel for more information.


A typical day at Baldface begins with locally roasted espresso and a bountiful breakfast buffet, followed by a full day on the slopes. Apres in the lodge consists of appetizers, massages, and sauna time. Enjoy a glass of wine and a gourmet meal prepared by our culinary team. Here is the full itinerary, at a glance:


Arrive at the Norman Stibbs airport in Nelson, BC at1:30pm (before February 15); and 2:30pm (after February 15)
Check in with a Baldface staff member
Unload and tag your luggage
Park your vehicle along the fence
Watch helicopter safety video before flying up to the lodge
**If the weather is stormy (read: dumping), your transfer to the lodge may be split heli/snowcat, or boat/truck/snowcat.


Arrive at the Lodge between 2 and 6pm
Welcome tour by Baldface staff
Hot soup available in the bar


Welcome orientation talk
6pm Dinner
8pm Get your boards set up in the demo room
Relax, stretch, play pool, ping pong, enjoy drinks at the bar


6:30 Stretch class
7am Breakfast Buffet / Pack your lunch
8:30am Gear up and meet your cat! **On the first day, you will receive hands-on safety training with the guides prior to getting out on the slopes. Don’t forget your new Baldface x Mizu water bottle!
3 – 4pm Return to the lodge for drinks, soup, hot appetizers, massages and sauna time.
5:30pm Slideshow of the day’s events on the big screen
6pm Dinner


Your transfer down the mountain will be by helicopter if the weather is clear or by snowcat if it’s stormy. Transfers begin at approximately 2pm and we try to have the last group in town by 5pm. If you are scheduling a flight home, you should not plan on getting to Nelson before 5pm


Canadian bank machines will accept most ATM cards and spit out colorful Canadian bills in return. If you are concerned, check with your bank about its exchange rates before leaving home.

Once you arrive at Baldface, there is no need for cash. All expenses at the lodge will be added to your account and charged to your credit card on file. If you decide to tip, many guests prefer to tip in cash – either Canadian or US currency is fine. You may also use your credit card to tip.

After your trip to Baldface, out-of-country visitors qualify for a refund on any GST (goods and sales tax) which they paid while in Canada.